Projects

Selected case studies highlighting impactful research.

Caregiver support

Research improving caregiver support

Government UX

Streamlining digital services for federal healthcare programs.

My Services

Focused on healthcare and government, I deliver research and design that improve systems.

A calm workspace with research notes and a laptop displaying user journey maps.
A calm workspace with research notes and a laptop displaying user journey maps.
Close-up of hands sketching service design diagrams on warm beige paper.
Close-up of hands sketching service design diagrams on warm beige paper.
Research

In-depth user research tailored to complex healthcare and government environments.

Design

Service design that aligns stakeholders and enhances system usability and compliance.